The company DIMITRIOS PET. GIOUTSOS, distinctively titled “MY GREECE TOURS”(as company), is an official tourist office via internet, licensed by the Greek National Organization of Tourism having a register number for tourist companies 0261Ε0000583401.

The company promotes, informs, advertises and sells services in Greece through the website www.mygreecetours.com. The provided services address individuals or companies and refer to the following main categories:

1. Private tours to popular tourist destinations or to ideal destinations according to the client’s choice.
2. Private transfers to any destination in Greece.
3. Tourist packages that concern transfer, tour and accommodation for at least 24 hours.

The above-mentioned services are promoted in the present website and are updated according to the market interest, are realized based on availability and fulfill the necessary conditions of the Greek legislation.

Entering the website of the company and completing the offer form and communication, the user / visitor / client accepts the conditions and policy of MY GREECE TOURS. The company secures the classified information that concerns clients and under no circumstances does it share personal data to third parties. All information that is collected through our professional relationship is only used to ameliorate our services towards you and remains confidential in our archive up to one year after the completion of the services. The company deletes earlier all the relevant files in case of cancellation or the client’s non-acceptance of the offer. Further information concerning PRIVACY POLICY – GDPR is provided on our website.

Reservation policy

When browsing the website of MY GREECE TOURS, there is a possibility of needing more information for the services so that you can make the lease of some services of the tourist office. In order to receive further information and your request to be accessible, you have to fill in all the necessary data requested in the “Offer form” or the “Communication form”. We prompt you to clarify your criteria concerning the transfer, accommodation, food habits and any other useful information so that the appropriate available services are pursued. Your request will be analyzed and you will receive the company’s answer with all the necessary information regarding your request.

In case you want to proceed to the completion or rental / booking of one or more of the services, it means that you fully accept the offer of MY GREECE TOURS and its conditions that are included in the present site. Your request for booking is accepted only in writing based on the data that you sent. For this reason, you have to make sure that you have correctly filled in all the necessary information you are requested when sending your application. Your request is considered complete and it is valid after you have received in writing confirmation by MY GREECE TOURS. In case of delay of the confirmation by the company and in order to avoid any possible error, you should regularly check the spam folder.

In the scope of transparency, the company clarifies the following:

1. For the transfer of the passengers the company uses 2 proprietary vehicles types of SEDAN – SUV and MINI BUS. In case of being unable to provide its services using the proprietary vehicles, it assumes the responsibility of hiring available vehicles or vehicle with driver from a third party. The vehicles of our partners are types SEDAN, MINI VAN, MINI BUS and BUS. The choice of the vehicle is based on availability and the criteria set by the client.

 

2. Drivers are professionals and experienced in the transfer of passengers. They are not licensed guides and they do not assume the role of a professional licensed guide. For this reason, tour guides in archeological sites and museums are not allowed to professional drivers.

 

3. The company provides professional tourist guides who cooperate with us according to the kind of services needed or under request of the client. The licensed guides are not permitted to transfer passengers with their own means.

 

4. Accommodation is provided in hotels, guest houses, villas or apartments based on the client’s criteria and availability. The client is requested to inform the company regarding their preferences so that the company can seek the available accommodation.

 

5. Boarding is provided in certified restaurants. The menu of the restaurants is chosen by the administration of each restaurant. The client is requested to inform the company for their nutritional habits (for example vegetarianism, allergies etc.) so that the appropriate available restaurants are pursued.

 

6. For excursions involving sea means of transport, companies that possess proprietary or leased boats type Sailboat and Motorboat are chosen.

 

The company provides the client with all the necessary contact details of the involved partners so that the client can contact and make reservations directly with the partners bearing the responsibility and without any accountability on the part of MY GREECE TOURS.

Cooperating companies (for example, transfer of passengers, accommodation, restaurants etc.) that realize the offered services on behalf of the tourist office “MY GREECE TOURS” bear the responsibility for the management and completion of the services exactly as they are written on the voucher issued by MY GREECE TOURS towards the client. Further clarification can be provided through communication via e-mail: mygreecetours@gmail.com

Payment policy

Change, payment and process of payment are set by MY GREECE TOURS. The calculation of the value of services is in EURO. All interested are informed for the ways of payment and the process of settlement in full. Acceptable ways of payment are the following:

1. Cash
2. Credit card
3. Cable transfer to bank account
4. Through electronic platform PayPal or VIVAWALLET

For the confirmation of the reservation, the 20% of the value of the requested services should be paid as a deposit or the full amount of the amount for the services you are interested in should be paid in full. The final payment should be done at least 2 day before the date of the carrying out of the service. Bank expenses and commissions burden the client.

Cancellation policy

In case you want to cancel the booking up to 10 days before the date of the service, full refund of the payment is done. For cancelation less than 10 days of the date of the service there is no refund of the deposit. For cancelation on the date of service, the charge is the 100% of the value of the service that the client has bought. Refund of payments due to cancellation are realized more or less 1 to 4 weeks after the date of cancellation.

There is the possibility of changing the date or change of service as long as the request for the change is done as soon as possible so that the change is feasible and there is availability. The client is informed for any financial difference that may come up from the change and he / she is charged accordingly or there is refund of the difference.

The company reserves the right to cancel their services after confirmation for the following reasons:

1. Traffic regulation (discontinue of circulation) by the authorities
2. Adverse weather conditions
3. Crisis situation
4. Force majeure

In this case you are entitled of full refund without any charge for expenses.

The company reserves the right any time and without any warning to modify or adapt any method of payment based on their interest or the market and invoice policy.

Other methods of reservation, payment or cancellation may be discussed through your request and be examined for every case. The company keeps the right any time and without any warning to modify and adapt any of the conditions that concerns charges, payments or cancellations based on their interest or the market and invoice policy. All interested parties will be informed accordingly through our website or email and are obliged to respect the new terms.

Copyright

The material that is used on this website such as texts, photos, videos etc. are original and consist copyright of MY GREECE TOURS, therefore, coping, replicating and reproducing partly or at whole by third parties are forbidden without the permission of MY GREECE TOURS.

The company reserves the right to modify or adapt part or the whole material that they use as well as the conditions that they define according to their interest and without any warning and maintain every legal right.

The company are not responsible for the material that is uploaded on the website by the users / clients so that it is shared by other users. The said users / clients maintain their copyright.

PRIVACY POLICY – GDPR

Protection of personal data

The company MY GREECE TOURS (hitherto “MGT”) fully complies with the effective legislation that concerns GDPR. Processing and protecting the personal data of the visitors / users of the services of MGT that are collected during visiting or using the services of the website www.mygreecetours.com are subjected to the terms and conditions of the effective legislation concerning the protection of natural persons against the processing of personal data as modified and it is valid today.

The MGT collects personal data that are necessary for the company’s transactions at the following cases:

1. For signing in of the visitors / users of the services of the website.
2. For filling in the offer form of the website.
3. When the company’s products and services are used.

The visitor / user makes an entry of the following data: surname, name, address, telephone number, number of passport and e-mail address. These data are processed and saved accordingly. The MGT commit themselves not to sell, rent, concede or disclose this information to third parties, unless there is a written consent form by the visitors / users of the website.

Place of jurisdiction

The terms and conditions for the use of personal data including any modifications or changes are subjected to the Greek legislation. These terms are included in the general agreement between the MGT and the users / clients that visit the website and use the services that they bind only them. Any modification of these terms is not taken under consideration unless there is written consent. Any differences that may come up will be resolved before the Greek courts of Athens.

 

Personal data

MGT creates a relevant file and they are obliged to keep the password of accessing it classified, proving clearly the permanent commitment to protect the privacy of the visitors / users of the website www.mygreecetours.com. The website www.mygreecetours.com incorporates links to other websites that are not controlled by the company but are controlled by third parties (natural or legal entities) and under no circumstances does the company bear the responsibility of the terms for the protection of personal data that the said websites are operated by.

The users / clients of the website are able to make reservations and take part in any of the programs that are offered and pay for these transactions. MGT is able to use the above-mentioned information which is necessary for the completion of the procedure (phone numbers, email, name etc.) to contact the users / clients if deemed necessary and also for financial and tax reasons.

The users / clients may choose if they want to receive any future messages selecting cancelation of receiving information that concern all programs of MGT (guided tours in Athens, guided tours outside Athens, transportation with vehicles, food excursion, transfers) which can be found on the website. The users / clients can contact MGT for any questions they may have.

The above-mentioned data of the users / clients are not distributed or conceded to advertising companies or to third parties.

Statistics

This website monitors accessing and locates the position of the users when they are connected to it and follows their browsing. This information is meant exclusively for internal use, that is, it helps MGT to make the website easier to access on the Net and collect information concerning the pages of the website that seem more interesting for the visitors / users.

Responsibilities

MGT does not bear any responsibility for any damages that the visitors / users may suffer from actions concerning the use of the websites, services, choices and content of the website www.mygreecetours.com which the visitors / users access with their initiative and knowledge of the terms of the present.

Choice / application for exemption

The website of MGT offers the users the possibility to cancel reception of messages through email sent by us or our associates. This can be done on the website where the data of the users is filled in.

This website provides the users with options to remove their data from our data base so that they stop receiving any future announcement or services any time they wish using the following methods:

1. Through sending email to: mygreecetours@gmail.com
2. Through calling the number: 0030. 6907. 700. 200 and 0030. 693 625 5440
3. Through mail to the address:9, Aristotelous str. Paleo Faliro, P.C 17563, Athens, Greece
4. Through the website mygreecetours.com

For any further information or clarification do not hesitate to contact MY GREECE TOURS.